Membership, Points, and LIFF Pages

Let customers use LINE as their membership card: link a membership, earn points, and claim and redeem coupons.

Who This Is For

• Merchants that want customers to use LINE as a membership card, collect points, and claim coupons.
• Merchants that already have member data but cannot match it to their LINE friends.

What We Do

• Membership linking with LINE Login: With the customer's consent, we use LINE Login to link them to your member records.
• Member card and points: Show the member tier and points on a LIFF page; points accumulate with purchases.
• Coupons: Issuing, redemption, and expiry reminders.
• Sync with your existing membership system: If you already have POS or CRM member data, we sync it through an API or export files.
• Personal data notice and consent: Before linking, customers are clearly told what information is collected and what it is used for.

Deliverables

• Membership flow design
• LIFF member page
• Redemption method and staff operations manual

What You Need to Prepare

• Member tiers, points rules, and coupon rules.
• The data format of your existing membership system (if you have one).

Things to Note

• User data obtained through LINE is used only for your membership service and is not provided to third parties.
• Member data belongs to you, and can be fully exported when our engagement ends.

FAQ

Do customers have to link a membership to use it? Not necessarily. You can let customers add you as a friend first and link only when they need to collect points or claim a coupon. It is up to you.